Why was my bill so high?
Discover the most common reasons of high bills and easy changes to help you control energy use and save money.
Weather
About half of our home energy costs comes from heating and cooling our homes. We recommend keeping your thermostat set to 78°F in the summer and 68°F in the winter. In the extreme summer heat and cold winter months, it takes more energy to keep your home at a comfortable temperature. You can't control the weather, but you can control your thermostat, which has a big effect on your bill.
- You can expect a 3 percent to 5 percent increase in energy use for every degree you set the thermostat lower in the summer and higher in the winter.
- Explore programmable thermostats in the Marketplace.
Longer Billing Cycle
Your bill may be higher if there were more days than average in the billing cycle. Refer to the "Service Period" on your bill for the length of your billing cycle.
Unpaid Balance
Your bill may be higher if there was a balance due from a previous month or another related account within Georgia Power.
Rate Schedule Change
You may experience a higher bill if the price of electricity increased due to a recent Georgia Power rate or fuel case.
A Full House
During times of higher occupancy and activity such as holidays and school vacations, your energy usage can be higher than normal. To review your usage, log in to your account and select My Power Usage.
Faulty Appliances
A faulty appliance, such as a leaky water heater, can lead to a surprisingly high bill. Georgia Power recommends having a licensed contractor perform a preseason checkup of your cooling system in the spring, and a heating-system checkup in the fall to avoid system failure and higher-than-normal bills.
Find an Authorized Payment Location Near You
Pay your bill securely and immediately at a convenient Authorized Payment Location near where you live, work, and shop. Text GPPAY to 99123 to find locations near you.
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My Power Usage
Our My Power Usage tool takes the guesswork out of managing energy costs by monitoring how much electricity you're using daily and even project your monthly bill.
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Home Energy Checkup
Got 15 minutes? Take our quick and easy online energy checkup. You'll receive a customized report and learn even more ways to save money and energy based on your current usage.
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